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In the rare instance that you are not completely satisfied, Bordeaux Shippers return policy enables you to return your wine purchase for any reason within 5 days of having received it.

How to make a return

  1. Contact Bordeaux Shippers customer service within 5 days of having received the wine.
  2. Package carefully and ensure you supply all relevant information so that we can arrange a carrier to collect the wine at a mutually convenient time.
  3. Upon receipt of the wines and our immediate inspection we will issue you with a replacement or a credit note which will be redeemable on any of our wines.
  4. Collection and Returns Address:
    7-11 LANCELEY PLACE
    ARTARMON
    NSW 2064