Orders received after Tuesday 18th December cannot be guaranteed for pre-Christmas delivery. Please contact us for more information if required. Furthermore our office is closing on 21st December – orders received after this time will only be processed after 7th January 2019
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 0407 856 334
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Terms & Conditions


The following terms apply to any orders and purchases you make from this website.

Ownership

This website is owned and operated by Atrolo Pty Ltd (Airoldi Fine Wines) ABN 19 601 283 916 of 39 Ardoyne Street, Black Rock VIC 3193.

Disclaimer

Airoldi Fine Wines does not warrant or guarantee:

(a) the completeness or accuracy of the information available on this website;

(b) that risk will be limited or removed when browsing this website; or

(c) that any error will be corrected promptly.

Except where prohibited by the Australian Consumer Law, Airoldi Fine Wines will not be liable for any loss, damage, or liability that arises through the sale of its products or use of this website.

Airoldi Fine Wines (or any related entities) as well as any of Airoldi Fine Wines officers, directors, employees, contractors or suppliers are indemnified, to the fullest extent permitted by law, directly or indirectly, against any loss, expense, damage and costs of any kind arising out of any violation of these Terms or out of any activity arising from the use of Airoldi Fine Wines website.

Orders, Delivery and Collection of Goods

You must not order or purchase goods from us:

(a) if you are aged under 18;

(b) for re-sale purposes (all goods must be purchased for personal use); or

(c) which are outside any order limits or restrictions which we may apply to our wines on this site.

It is up to the customer to ensure that someone over the age of 18 is present to accept delivery of the goods.  They may be asked to provide proof of age.  If no-one is at the delivery address, or if there is no-one aged 18 or over, an attempted delivery notice will be left at the delivery address and you will need to collect your goods from the location specified in the notice.

Airoldi Fine Wines will deliver the goods to the requested delivery address.  Best efforts are made to ensure delivery times are accurate however, any delivery timeframes specified by us are indicative only.  We are not liable for any loss or damage that you may suffer if delivery is not made within the delivery timeframes or is delayed for any reason.

During periods of hot weather Airoldi Fine Wines may in its discretion withhold shipments and re-arrange delivery at a more suitable time, and the customer will be notified of any possible delay to the shipment.

In the case of ‘corked’ wines, in order for us to assess the condition of the returned bottle we must receive a claim within three (3) days of purchase. If it is deemed by us (in our sole discretion) that the ‘corked’ wine is tainted, a full refund will be issued.

All goods ordered are subject to availability. If a product is out of stock, we will contact you to find a suitable alternative. If the substitute is not accepted, we will cancel the order and issue a full refund.

Price and Payment

The price of the goods (and delivery services if applicable) in relation to an order will be calculated by reference to the prices specified on the site at the time that order is placed.

All our prices include GST. The expression ‘GST’ has the same meaning as supplied in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

Sales made excluding Wine Equalisation Tax and GST are at the discretion of Airoldi Fine Wines and any such request must be made in writing upon application.

If a product appears on our website at an inaccurate price or with a wrong description, we reserve the right to cancel or decline any orders placed on such items.

Payment is only deemed to have been made once it has been received by us.

Returns and Refunds

Please note that once you have placed an order, we are unable to cancel or edit your order.  Accordingly, please ensure all product and delivery details are correct.

In the unlikely event that the goods received are faulty or defective, not as ordered or not of acceptable quality in accordance with Australian Consumer Law, then we will either replace or refund the price of the bottle using your original payment method.  If we are unable to supply you with wine of the vintage that you ordered, we reserve the right to substitute it for the same wine of a different vintage.  We do not offer a refund or replacement if you simply change your mind or you don’t like the wine.

In order to obtain a refund or exchange please contact one of our team members on 0403 189 982 or 0447 734 526.  You will need to have your original purchase receipt that was emailed to you when you placed your order.

Intellectual Property

Unless otherwise stated, Airoldi Fine Wines owns the intellectual property rights within the website and any material on the website.

Users of the website may view, download, and print pages from the website for personal use, subject to the restrictions set out below:

(a) users must not republish material from the website;

(b) show any material from the website in public;

(c) edit or modify any material on the website;

(d) redistribute the material on the website in any way; and

(e) sell, rent or sub-license material from the website.

Privacy Statement

Airoldi Fine Wines adheres to the National Privacy Principles in the Privacy Act 1988 (Cth) in order to ensure that all personal information is handled securely.

By providing your personal information to Airoldi Fine Wines, you consent to Airoldi Fine Wines maintaining, recording, and using that information to improve service to customers.

The types of personal information that we collect may include any or all of the following:

(a) name, address, telephone number and other contact details;

(b) date of birth and driver’s license number (to comply with age restrictions);

(c) credit card details; and/or

(d) bank account details. 

Personal information held is generally stored in our server, which has security requirements aimed at eliminating unauthorised access to or loss of personal information.

Airoldi Fine Wines will collect personal information for any or all of the following purposes:

(a) to create a relationship between the customer and Airoldi Fine Wines;

(b) to register you for any promotions;

(c) to provide the products requested and keep a record of any transactions; and/or

(d) to assist Airoldi Fine Wines to make our product and service useful to you.

Personal information that is collected may be used within reasonable expectations or disclosed where permitted by law.

The Bordeaux Shippers website uses cookies and related technologies in order to personalise and operate the website. Cookies may also be used to target ads to you through our website. A cookie is a piece of information that allows the server to verify and cooperate more effectively with your device.

Our website may include links to other websites and products. The links are embedded for advertising, informational or accessibility purposes.

Access to personal information will be granted if proof of identity is given. If you wish to access your personal information or have an inquiry about privacy please contact Airoldi Fine Wines.

Airoldi Fine Wines will take reasonable steps to destroy your personal information when we no longer need it.

The Privacy Policy may be subject to change without notice.

If you have any questions about our Privacy Policy, please contact us on:

Airoldi Fine Wines
39 Ardoyne Street, Black Rock VIC 3193
0403 189 982 or 0447 734 526

Liquor Licence No: 33765081

Under the Liquor Control Reform Act 1998 (Vic), it is against the law to sell or supply alcohol, or to obtain alcohol on behalf of, a person under the age of 18 years. Airoldi Fine Wines reserves the right to refuse any order if alcohol is suspected to be bought, or supplied on behalf, a person under the age of 18 years.